Mainframe Support

The Case for IBM watsonx: AI That Fits the Realities of Technical Support

AI adoption is accelerating. However, many AI tools are optimized for creativity and general productivity rather than mission-critical support. Technical support teams need AI systems that can handle structured workflows, compliance requirements, and legacy environments while delivering high availability. As IBM’s end-to-end AI & Data platform, watsonx answers this need for production-level technical support through…

Meet Drew: Gen Z Meets IBM Z

IBM has been working to bridge the mainframe skills gap by creating and running the IBM Z Global Skills Accelerator Program to help companies across the world build a sustainable mainframe workforce. At PSR, our new employee Drew Grone is a Global Skills Accelerator success story. Drew loves to share his experiences at PSR and…

How to Take Your Mainframe into the AI Era

Why You Need to Modernize Your IT Infrastructure for AI Adoption AI adoption is on the rise. Companies undertake AI initiatives to gain an edge over competitors. According to Gartner, companies will increase their investment in AI to 35% of their IT budget by 2027. Adopting AI requires that organizations modernize their IT infrastructure to…

Latest Systems for Supporting Mainframes

What Are the Latest Systems for Supporting Mainframes? IBM continues to demonstrate its commitment to the mainframe by releasing new IBM Z systems and other solutions that support the mainframe. IBM understands that the mainframe continues to undergo evolutionary improvements and still provides one of the best ways to meet the data processing demands of…

5 Options for Mainframe Disaster Recovery

In the past, almost all mainframe customers brought physical tapes from off-site storage to a third-party hot site to restore their environments after a disaster. Only the largest customers invested in their own disaster recovery equipment. This distinction may not make as much sense today. Now, regardless of your company’s size, you can decide when…